Information Collection and Use

At travesilora, we collect information that helps us provide better cash flow management services to Canadian businesses. This includes data you provide directly when creating an account, using our platform features, and interacting with our support team.

We use this information to deliver our cash flow management services, provide customer support, improve our platform features, and ensure compliance with Canadian financial regulations. Your financial data remains confidential and is used solely for the services you've requested.

Data Processing and Storage

Your information is processed in Canada and stored on secure servers within Canadian borders, ensuring compliance with provincial and federal privacy laws. We implement industry-standard encryption and security measures to protect your data during transmission and storage.

Your Privacy Rights Under Canadian Law

As a Canadian business operating under PIPEDA and provincial privacy legislation, we respect your fundamental privacy rights and provide clear procedures for exercising them.

To exercise these rights, contact our privacy team using the information below. We respond to all requests within the timeframes required by Canadian privacy law, typically within 30 days for access requests and immediately for correction requests.

Data Sharing and Third Parties

travesilora does not sell your personal information to third parties. We may share limited data with trusted service providers who help us deliver our cash flow management services, but only under strict contractual agreements that protect your privacy.

• Payment processors for secure transaction handling
• Cloud infrastructure providers for reliable data storage
• Analytics services to improve platform performance
• Customer support tools to resolve your inquiries
• Legal and regulatory authorities when required by Canadian law

All third-party providers are carefully vetted and must demonstrate compliance with Canadian privacy standards. They cannot use your data for their own purposes and are bound by the same privacy commitments we maintain.

Data Retention Periods

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have specific retention schedules based on business needs and regulatory obligations.

International Data Transfers

Your data is primarily stored and processed within Canada. In limited cases where we use service providers with international operations, we ensure adequate protection through contractual safeguards and privacy certifications equivalent to Canadian standards.

Any cross-border transfers comply with PIPEDA requirements and include appropriate safeguards such as adequacy decisions, standard contractual clauses, or binding corporate rules that maintain the same level of protection your data receives in Canada.

Cookies and Tracking Technology

Our website uses cookies and similar technologies to provide essential functionality, remember your preferences, and analyze how our platform performs. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

• Essential cookies required for login and core platform features
• Preference cookies that remember your dashboard settings
• Analytics cookies that help us understand platform usage patterns
• Security cookies that detect suspicious activity and prevent fraud

Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When updates affect how we collect or use your personal information, we'll notify you by email and provide at least 30 days notice before implementing changes.

Previous versions of our privacy policy are available upon request, and we maintain records of all changes for transparency and compliance purposes.